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Why am I getting billed for water use when I have a tenant?

There could be a few reasons for this. Have you let us know you have a tenant? Does the property have separate water meters?

What are the current water prices?

View current water and sewerage prices

What does the Waterways and Drainage Charge cost?

As of 1 July 2017, the flat rate for a residential property is $24.72 per quarter

What is the Parks Charge?

The Parks Charge is an annual charge that is used to help maintain and improve some of Victoria’s parks and facilities.

How is the Parks Charge set and how much is it?

The Parks Charge is based on your local council property valuation.

How do you use the money we pay for water and sewerage?

The money you pay for water and sewerage goes towards maintaining and improving our local water and sewerage infrastructure.