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Why am I getting billed for water use when I have a tenant?

There could be a few reasons for this. Have you let us know you have a tenant? Does the property have separate water meters?

What are the current water prices?

View current water and sewerage prices

What does the Waterways and Drainage Charge cost?

As of 1 July 2017, the flat rate for a residential property is $24.72 per quarter

What is the Parks Charge?

The Parks Charge is an annual charge that is used to help maintain and improve some of Victoria’s parks and facilities.

Why is the Parks Charge an annual charge?

The charge is collected annually because it is more cost efficient for the community than collecting it quarterly.

Does the drainage charge cover the cost of maintaining drains on my property?

The Waterways and Drainage Charge does not cover the cost of looking after drains on your individual property.