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Why am I getting billed for water use when I have a tenant?

There could be a few reasons for this. Have you let us know you have a tenant? Does the property have separate water meters?

What is the Parks Charge?

The Parks Charge is an annual charge that is used to help maintain and improve some of Victoria’s parks and facilities.

What does the Waterways and Drainage Charge cost?

As of 1 July 2017, the flat rate for a residential property is $24.72 per quarter

How is the price of water determined and what is the Water Plan?

The price of water is determined through a process we undertake with the industry’s independent regulator, the Essential Services Commission (ESC).

What are the current water prices?

View current water and sewerage prices

How do you use the money we pay for water and sewerage?

The money you pay for water and sewerage goes towards maintaining and improving our local water and sewerage infrastructure.