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I may have a leak. What do I do?

If you have checked for a water leak and the test shows you may have a leak, turn off the stop tap on your meter and keep it turned off when possible.

How do I check for a water leak?

A leak on your property can contribute to high water use and a sudden increase in the cost of your water bill.

When should I call the Faults and Emergency line?

There are a number of reasons when you should contact our Faults and Emergency team.

I have no water

No water? Find out why and what you can do.

What is a stop tap

All properties have a stop tap, which is connected to your water meter.

What is South East Water LIVE?

South East Water LIVE is an interactive map showing real-time works updates, and estimated resolution times.