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Why is my bill high?

There are a number of reasons why your bill could be higher than usual.

Can I have more time to pay my water bill?

If you find you aren't able to pay your bill by the due date, you can request a payment extension

Why is my water use so high?

If you think you have high water use, it could be because of a number of reasons.

What are my payment options?

To make it easier for you to manage your bills we have a range of payment options to suit your needs.

What payment plans do you have available?

If you prefer to make smaller, easier to manage payments you might choose to tap into a fortnightly or monthly payment plan

Manage my account online

If you are a South East Water residential customer, you can manage your account online with mySouthEastWater