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Can I have more time to pay my water bill?

If you find you aren't able to pay your bill by the due date, you can request a payment extension

What are my payment options?

To make it easier for you to manage your bills we have a range of payment options to suit your needs.

I am finding it hard to pay my water bill. What can I do?

We know that sometimes unforeseen circumstances can arise, that’s why we offer a great range of services and programs for you to tap into.

Manage my account online

If you are a South East Water residential customer, you can manage your account online with mySouthEastWater

Payment assistance in Arabic

Read our payment assistance brochure in Arabic

Is there a concession discount on the Parks Charge or Waterways and Drainage Charge?

There is currently no discount available on the Parks Charge or Waterways and Drainage Charge for concession card holders.