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Can I have more time to pay my water bill?

If you find you aren't able to pay your bill by the due date, you can request a payment extension

What are my payment options?

To make it easier for you to manage your bills we have a range of payment options to suit your needs.

I am finding it hard to pay my water bill. What can I do?

We know that sometimes unforeseen circumstances can arise, that’s why we offer a great range of services and programs for you to tap into.

Manage my account online

If you are a South East Water residential customer, you can manage your account online with mySouthEastWater

Is there a concession discount on the Parks Charge or Waterways and Drainage Charge?

There is currently no discount available on the Parks Charge or Waterways and Drainage Charge for concession card holders.

Payment assistance in Arabic

Read our payment assistance brochure in Arabic