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How do I check for a water leak?

A leak on your property can contribute to high water use and a sudden increase in the cost of your water bill.

I may have a leak. What do I do?

If you have checked for a water leak and the test shows you may have a leak, turn off the stop tap on your meter and keep it turned off when possible.

How do I read my water meter?

It is easy to read a water meter – watch our ‘how-to’ video or follow these three easy steps

When should I call a plumber?

You need to call a licensed plumber for a number of reasons including a leaking tap between your water meter and your house; a leaking tap or fitting and more

If I experience stormwater problems, who should I contact?

You need to call your local council about stormwater issues such as drainage pits in the street backing up or water flowing out of them instead of into them or flooding in the street because the rain water is not draining away and more

When should I call the faults and emergencies line?

There are a number of reasons when you should contact our faults and emergencies team.