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Moving house - what do I need to know?

We want to help make your move as easy as possible. Our online moving form is available for tenants and landlords. See more for those buying or selling

Can I add or remove a name from my account?

You can add or remove a name from your account via mySouthEastWater

How do I read my water meter?

It is easy to read a water meter – watch our ‘how-to’ video or follow these three easy steps

How do I arrange a meter reading?

If you’re a tenant and moving out of a property, please let us know at least two days prior in order for us to read your property’s meter and finalise your account.

How do I update my mailing address for my bill?

If you are a South East Water residential customer, you can update your mailing address online with mySouthEastWater.

What do I need to know if I'm buying a property?

If there are any unpaid charges owed by the vendor to South East Water that are not paid on settlement, the purchaser will inherit the debt .