Payment plan terms and conditions

How do I find out my account balance?

It’s easy to check your recent payments, account balance and payment history at any time through mySouthEastWater.

How can I pay my bill?

You have many options for paying your bill

Is there a concession discount on the Parks Charge or Waterways and Drainage Charge?

There is currently no discount available on the Parks Charge or Waterways and Drainage Charge for concession card holders.

What do I need to know if I'm buying a property?

If there are any unpaid charges owed by the vendor to South East Water that are not paid on settlement, the purchaser will inherit the debt .

How can I change my credit card details for direct debit payments?

You can change your credit card details attached to your direct debit payment through mySouthEastWater