Contact us

Banner which says if you need support with your bill, we're here to help.

Need to get in touch? Our team is available to help online and by phone, but you might find that our call wait times are a little longer than normal while we’re helping more customers at the moment.  

If you need support paying your bill during this time, let us know how we can help through this form and we'll get back to you. If you’d like to update your account details, switch to eBills, or view your latest or previous bills, you can also use mySouthEastWater. For any general enquiries, you can log them with us here.  

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Faults & emergencies

Get the latest information on emergency repairs at SouthEastWaterLIVE

Report a leak online

13 28 12 (24hrs)

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Account enquiries

Manage your account, set up a payment plan or view your bills through mySouthEastWater.

Request help to pay your bill

Submit an enquiry online

13 18 51
(8am - 6pm, Mon - Fri)

Priority Plumbing icon

Priority Plumbing

South East Water's commercial plumbing business.

Submit an enquiry online

1300 760 306
(8am - 5pm, Mon - Fri)

Where to find us icon


General enquiries
13 16 94

Submit an enquiry online

PO Box 2268
Seaford 3198

Interpreter services

Interpreter services

All languages call
03 9209 0130

TTY users
13 36 77
(ask for 13 18 51)

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Submit plumbing or development
applications online 24/7 through PropertyConnect.

Submit an enquiry online

03 9552 3770

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