How do I check for a water leak?

A leak on your property can contribute to high water use and a sudden increase in the cost of your water bill.

Watch our short video to learn how to check for leaks and follow these easy steps.

Step 1: Locate your water meter.
Step 2:
Turn off all taps, except for the stop-tap next to the water meter and at the toilet.
Step 3: Make sure no one uses any water during the testing time (10 minutes). 
Step 4: If you suspect a leak, it's best to repeat the test. Pl
ease also read I may have leak. What do I do?

Keep in mind:
  • If you live in a block of units or flats you may need to contact your Owners Corporation to conduct a leak test.
  • A leak test might not show possible leaks with automated watering systems or dripper systems in your garden.
  • If you have recently installed a new irrigation system, evaporative cooler, or solar panels, these appliances may be contributing to an increase in water use.

Meter types

Meter wheel types

Meter type 1  The black numbers measure kilolitres and the red measure litres.
Meter type 2  Read the black numbers from left to right, then read the red dials in clockwise order. Alternatively, observe the tell-tale wheel for movement during the leak test.
Meter type 3  The black numbers measure kilolitres and the red measure litres.


Was this article helpful?


That’s embarrassing, sorry we couldn’t help.
Please let us know how we can improve this answer.

Please email us if you need to contact us further about your enquiry.