I may have a leak. What do I do?
If you have checked for a water leak and the test shows you may have a leak, turn off the stop tap on your meter and keep it turned off when possible.
If you are the:
What am I responsible for?
South East Water is responsible for the meter and pipes from the street to the meter. The property owner is responsible for all pipes after the meter. If you believe a leak is on the South East Water's side, call us on 132 812 (24 hours) or report it via our online report a leak form, selecting that it is either located at the meter or in the street.
Responsibility for the maintenance and repairs of pipes on the side of the customer's house is with the property owner.