Moving house
Renters New customersWe’ll set up a new account for you and send you your first bill within three months of moving in. Most customers will receive their bill by email, so it's best to make sure we're on your approved senders list so your bill doesn't end up in your junk mail. Existing customersMake sure you tell us you’re moving out of your previous property at least two business days beforehand. We’ll transfer your account to your new property. What will I need to pay for?As a renter, you’re responsible for paying water usage charges and sewage disposal charges only. Check out our prices and charges here. Property owners pay for everything else. When will I get my bill?If you're a new South East Water customer, we’ll send your first bill within three months of moving in.
Your solicitor or conveyancer will send us your details to set up an account for you when you purchase a property – you don’t need to do anything.
Selling
Your solicitor or conveyancer will let us know the property has changed hands. All you need to do is make sure your email and mailing address are updated. You don’t need to do anything to close or disconnect your account. |